|
KMID : 1148320190040010022
|
|
Journal of Korean Association for Qualitative Research
2019 Volume.4 No. 1 p.22 ~ p.31
|
|
|
Usefulness of the Collective Compassion Process to Manage the Human Resources in Nursing Fields at Hospitals
|
|
Choi Hyung-Jin
Kim Joo-Hyun
|
|
|
Abstract
|
|
|
Purpose: Compassionate act is important factors for staff-nurse to be able for them to work within friendly organizational culture at a hospital setting. The purpose of this study was to investigate the usefulness of the collective compassion process for human resources management in hospital. Collective compassion process was consisted of collectively noticing, collectively feeling, and collectively responding. Collective compassion process can decrease personal suffering at work settings. Compassion process have 3 dimensions-personal, organizational culture, and institutional.
Methods: 22 staff nurses and 5 nurse managers were participated in the study. Data were collected with in-depth personal interviews. Collected data were analyzed with content analysis.
Results: Staff nurse felt absence of compassion processes of 3 dimensions (personal, organizational culture, and institutional) when they were in suffering. However nurse managers asserted that hospital organization has the compassion processes of 3 dimensions for staff nurses. Absence of compassionate act in the nursing field was one of
reasons that they quit their job.
Conclusion: The result of this study provided one of the empirical evidences of the importance of compassion process in nursing organizations. Thus we recommend developing an intervention program to increase compassionate act for reducing nurse's suffering.
|
|
|
KEYWORD
|
|
|
Compassion, Content analysis, Organizational culture, Turnover, Burnout
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
|